
Frequently Asked Questions
Your Questions Answered
What quantity of ashes or hair do I send?
For cremation ashes I need only half a teaspoon, for hair or fur a couple of strands, for equine horsehair a 15cm long piece of mane/tail.   Please place the items in a small plastic bag or wrap in tinfoil or clingfilm.  Any excess will always be returned to you along with your finished item.
How do I send breastmilk?
You should send 10ml of breast milk, double bagged and posted First Class, it does not need to be frozen as it is not for consumption. I will treat it with a preservation powder and dry it to a paste before grinding to a fine powder which is then mixed with the resin.  I will safely store the excess powder for three years in case you wish to have further pieces made.
How do I find out my ring size?
You can purchase an inexpensive ring sizer online or ask your local jeweller to size your finger.
How does my item arrive?
Your item will be packaged in a Meadow Memorials jewellery box, it will be sent my Royal Mail Special Delivery which is both guaranteed and insured.
What payment methods do you accept?
As well as accepting all major credit and debit cards, you can also pay by Paypal and spread the cost.
Where and how do I send my inclusion?
Please send your inclusions by Royal Mail Signed For to Abby Lamb, Southview, Tubwell Lane, Maynards Green, Heathfield, East Sussex,TN21 0BY
What are your Terms and Conditions around cancellations and refunds?
For all of my store policies please visit my Store Policies page
Can you engrave items?
If you would like an item engraved please get in touch to discuss.